When Culture Goes Wrong
Late ’95, I moved to London for the second time and got a job as a luggage porter at a swanky hotel near Marble Arch. I’d worked in a hotel before, loved it, and thought this would be the same … Didn’t quite work out like that. Tips were everything, and £100 a shift wasn’t particularly unusual. In theory, there was a complicated ‘honour’ system in place that dictated how tips were divided – but