Who Are You Angry With?

For many years now, I have been an avid fan and follower of Seth Godin. His books, podcast, and online courses are all excellent, but it is his daily blog that I find provides the most value. (Which is interesting in itself – he gives away his best ideas for free, every day…) Seth considers himself first and foremost a

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It’s Never Black and White

In 1999, I took part in a cycling trip across Cuba. 26 year old me was 100% certain of himself – convinced he knew everything, and that anyone who saw things differently simply needed to be ‘educated’ with the ‘facts’ [as I saw them], and that if those ‘facts’ didn’t change your mind, then you must be an idiot. [Yeah

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Reaction v Response

After surviving Nazi concentration camps, Viktor Frankl famously talked about the gap between stimulus and response. What he called “the last of the human freedoms” is our ability to choose our response to any given situation. I recently came across a variation of this idea in an interview with Harvard professor Sheila Heen, an expert on communication and negotiation. She

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Confident Uncertainty

There is a difference between confidence and certainty. Certainty is when we have 100% confidence – we are utterly convinced that we are right. We’ve done all the research, and all our information is completely correct and undeniable … this 100% confidence shuts down conversation. Certainty closes doors – it stops people disagreeing with you. And it closes you to

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Attention and Optimism

With the growing awareness of the risks around the internet and how much of our attention it is taking, It’s understandable that this is accompanied with deep levels of scepticism and pessimism from many quarters. Data breaches, deep fakes, device addiction and social media abuse are just some of the things that people are rightly worried about. I’m one of

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ZigZags and Zebras

It’s fair to say that I am addicted to podcasts, and one of my favourites is ZigZag. In the words of host Manoush Zomorodi, it’s about “the changing culture of business and work” – but I’d say there’s a bit more to it than that. There is a business thread that runs through the episodes, but the themes they talk

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